Veterinary Integration
One booking flow, from practice to invoice.
Let approved practices book securely through your own service catalogue. Requires Records or ANC Approved status.
£49/monthadd-on, per premises
Every crematorium sets its own services and prices.
iThe journey
Fast for the practice, and controlled for you.
Prices are captured at booking. A later catalogue change cannot alter an existing quote or invoice.
- 1
Publish your catalogue
Real service methods, weight bands, collection options and prices, in a versioned catalogue.
- 2
Invite your practices
A single-use, expiring invitation. Each practice has its own individual accounts.
- 3
A practice sends a request
It sees only the services and prices published to it, and a clear summary before sending.
- 4
You accept
A request becomes an operational record only when you accept it.
- 5
Both sides follow the work
The practice sees safe status updates for its own bookings.
- 6
One weekly invoice
Completed work joins the right practice's invoice, once only.
iiWho sees what
Unlimited practices, each kept apart.
- For the crematorium
- You own your catalogue and practice prices, may agree terms with one practice, and can pause future bookings without hiding history.
- For the practice
- No charge for being linked. Individual accounts, and control over who can book or see invoices.
- Between practices
- Each practice sees only its own bookings, quotes, messages and invoices. Never another practice's prices.
iiiWeekly invoices
Billed once, with a clear history.
Each invoice line links back to the booking as agreed. Corrections are credit notes, and issued invoices are never quietly rewritten.
ivThe Premium boundary
Bookings and family tracking stay separate.
Veterinary Integration does not include Premium identity or family tracking.
Where a crematorium separately holds the Premium entitlement, an eligible individual booking can begin family tracking. The practice can see that a family is following the journey. It never sees the care code.
Included in the add-on
- Requires Records or ANC Approved status
- Unlimited linked veterinary practices
- A versioned service catalogue with your own prices
- Collection, one-way and drop-off options
- Practice booking requests and status view
- Weekly invoice runs, payments and credit notes
- Practice invitations and role controls
Not part of the add-on
- Premium identity tracking
- Family tracking
- ANC Approved status
Bring your practices in.
Publish your catalogue, then invite your practices one at a time. If you do not yet have Records, enquire about both together.
VAT treatment to be confirmed. We will confirm the full price in writing before you commit.